🔒 Privacy Policy

1. Introduction

Welcome to Vibe Tests. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vibetests.co and use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account: Name, email address, phone number, organization name (for corporate accounts)
• Make a payment: Billing information (processed securely through third-party payment processors)
• Contact us: Name, email, phone number, message content
• Use our services: Profile information, test responses, gaming preferences, achievement data
• Interact with others: Messages, comments, challenge invitations

2.2 Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, features used, test completion rates
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Session data, preferences, authentication tokens

2.3 Information from Third Parties

We may receive information from:

• Payment processors (transaction confirmations)
• Social media platforms (if you connect your accounts)
• Analytics providers

3. How We Use Your Information

We use your information for the following purposes:

• Provide Services: Create and manage your account, deliver test content, track progress
• Process Payments: Handle transactions, billing, and payment confirmations
• Improve Service: Analyze usage patterns, develop new features, enhance user experience
• Communications: Send service updates, respond to inquiries, deliver notifications
• Gaming Features: Maintain leaderboards, award achievements, facilitate competitions
• Security: Detect fraud, prevent abuse, protect user accounts
• Legal Compliance: Comply with legal obligations and enforce our terms
• Marketing: Send promotional content (with your consent, where required)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processors (Flutterwave)
• Email service providers
• Cloud hosting providers
• Analytics services

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.3 Legal Requirements

We may disclose information if required by law or in response to valid legal requests.

4.4 With Your Consent

We may share information with your explicit consent for specific purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences
• Analyze site traffic and usage patterns
• Personalize your experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit (SSL/TLS)
• Secure password hashing
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your information
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent where processing is based on consent
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided at the end of this policy.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information (note: we do not sell personal information).

14. GDPR Compliance (European Users)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.